Examples of business courses

  • Managing People: supervisory skills and techniques for managing staff better
  • Effective Customer Service: customer care skills to raise sales/satisfaction levels
  • Communicating Successfully: improve communications for all levels of staff
  • Telephone Skills: better telephone communications for sales and service staff
  • Presentation Skills: everything from Powerpoint, to poise, to powerful speech.
  • Culture and Diversity Awareness: tailored to your company's culture
  • Interviewing People: Interviewing and selection skills, handling sensitive issues
  • Mentoring: Setting goals, developing self awareness, motivation and gaining positive results
  • Resolving Conflict: Understand the causes and practice techniques for resolving conflicts
  • Effective Personal Performance: improving time management, planning, decision making skills, achieving goals, clear communications

Specifically Designed Training Courses and Workshops

Unique personal and staff development solutions can be designed specifically to suit your organisation’s needs. This may be done through discussion about your business strategy, staff roles and functions and operational requirements.  The programme usually involves the following:

  • A step-by-step plan of action which will be agreed through consultation at outset with clear, achievable goals.
  • Feed back on progress will be provided regularly, together with any relevant data, reports or analysis required.
  • One-to-one coaching and/or group training can be held at your place of work or a venue of your choice.
  • Evaluation of results reports 

Soft Skills Training Workshops for Business

These are ‘soft skills’ workshop style training courses which give participants the skills and abilities to be more effective in all their business relationships; with clients, colleagues and customers.

To discuss your company needs or for any further information, please contact: 

Business training costs

Training at Work

“Learning is a treasure that will follow its owner everywhere.”  -  Chinese proverb

Easy and Effective Business Training

Training design and delivery services are available for companies that want to improve their employees attitudes, business skills or work performance and is suitable for all levels.

All business learning solutions are created and delivered in a motivating, engaging and down-to-earth style which will enable staff to embed and apply the learning. All the courses and training solutions are designed in line with your business strategy and culture.